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The most effective way to develop people is quite different from conventional skills training, which many employees regard quite negatively. They'll do it of course, but they won't enjoy it much because it's about work, not about themselves as people. The most effective way to develop people is instead to enable learning and personal development, with all that this implies.

So, as soon as you've cover...

Emotional and Psychological Effects on Interpreters in Public Services

Emotional and Psychological Effects on Interpreters in Public Services